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Privacy policy

In our privacy policy, we (Vetsupport i Sverige AB) explain how we handle personal data and what personal data we collect here on rawforpaw.com. We only collect necessary information to provide you, as a customer, with the best possible experience. It’s important for us that you, as a customer, feel secure, and therefore we are completely transparent in our privacy policy. If you feel that something is missing, please feel free to contact us.

Collection and processing of personal data

The controller responsible for the personal data collected on rawforpaw.com is

Vetsupport i Sverige AB
Hornvägen 7
341 93 Bolmsö
Org. No. 559377-3640
woof@rawforpaw.com

The Data Protection Officer (DPO) for Vetsupport i Sverige AB is:
Robban Rosén
Email: woof@rawforpaw.se

Data collection

We only collect personal data that you provide to us when you fill out forms or send e-mails. The purpose of storing your information is to perform the action you have requested, and we only store the data for as long as necessary to fulfill our obligations to you. Therefore, you must actively consent to the collection when, for example, filling out a form on our website. Afterwards, you can withdraw your consent to the collection by contacting us and have your data deleted. You can also request to have your data corrected if you believe we have incorrect or outdated information stored.

Our website also functions if you choose not to provide any personal data. The exception is if you want to place an order or contact us in a way other than by phone. In these cases, we store your personal data to be able to contact you or carry out a task for you. Therefore, during these data collections, you will need to actively consent to us storing your data for this purpose.

Sharing of data to third parties

In order to offer you Qliro’s payment methods, we may share your personal information, such as contact details and order information, with Qliro at the checkout, so that Qliro can assess whether you can choose the payment methods and tailor them to you. Your personal information shared is processed according to Qliro’s own privacy policy.

If you sign up for our newsletter, your details (name and email address) will be shared with Mailchimp (The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, Georgia 30308, USA). We store your information in their tool to send the newsletter to you. The newsletter mainly contains information but may also include offers (marketing). In each dispatch, there is a link where you can unsubscribe from further mailings.

Otherwise, your personal data will not be shared with any third party or used for any purpose other than what it was originally collected for without first obtaining your consent. The only exception is if we are required by law to disclose information, for example to the police authority.

Some data may be stored outside the EU/ESS. In these cases, we only use services that have a level of data protection at least equivalent to that applicable to data stored in Sweden.

Right of cancellation

You can revoke your consent to us storing your personal data at any time. You can also request correction of the information we have about you. The easiest way to do this is by sending an e-mail to woof@rawforpaw.se. You also have the right to know what personal data we have about you, how we collected it, what we use it for, and who we have shared it with. You have the right to do this once a year at no cost to you.

Use of cookies

Rawforpaw.com uses “cookies,” small text files that are saved to your hard drive when you browse our website. They store information that our website can read the next time you visit rawforpaw.com.

In your web browser, you can set it so that no cookies are stored on your computer. Our website also functions without cookies, but it may result in a poorer user experience on shop.mushbarf.se. We inform all visitors to our website that we use cookies, and you have the option to decline the storage of cookie files.

Google Analytics

We use Google Analytics, which is a statistical and analytical service provided by Google (Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Google Analytics analyzes how you use our website, including which pages you visit, the page you came from, which browser and operating system you use, your screen resolution, and your geographical location.

The data will be transferred to Google (servers located in the USA) where it will be analyzed. Google is certified under the EU-US Privacy Shield, ensuring that data processing is conducted securely. On shop.mushbarf.se, we have enabled a feature that anonymizes your IP address. This means that we cannot link the statistics we receive from Google Analytics to your IP address. The statistics are stored, but they are anonymized.

You can always download a browser plugin that prevents your data from being shared with Google Analytics. The browser plugin is provided by Google and is available for all major web browsers.
https://tools.google.com/dlpage/gaoptout

Facebook

The social network Facebook places cookies on your computer for purposes including authentication with your Facebook account, advertising, and statistics. You can read more about how Facebook uses cookies here: https://sv-se.facebook.com/policies/cookies/

Contact

If you have any questions about how we handle personal data, you are always welcome to contact us.

Vetsupport i Sverige AB

Hornvägen 7
341 93 Bolmsö
Org. No. 559377-3640
woof@rawforpaw.com

We reserve the right to make changes to this policy if legal requirements or other conditions change in the future.

Learn more about data protection within the EU: https://ec.europa.eu/info/law/law-topic/data-protection_en